We're here to help! If you have any questions, feedback, or need assistance with the Olin app, please don't hesitate to reach out to us.
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How do I use the AI virtual try-on feature?
Open the AI Try-On page, select a photo from your gallery or take a new one, then choose a scarf style. The AI will process your image and show you how the scarf looks on you.
How do I share posts in the community?
Navigate to the Community page, tap the create/post button, upload your images, add a description, select a category, and publish your post.
Can I delete my account?
Yes, you can delete your account through the Profile settings. Please note that this action is permanent and cannot be undone.
How do I report inappropriate content?
You can report content by tapping the report button on any post or user profile. Our moderation team will review the report promptly.
How do I change my password?
Go to your Profile settings, select Account, then tap on Change Password. You'll need to enter your current password and create a new one.
Is my data secure?
Yes, we take data security seriously. Please review our Privacy Policy for detailed information about how we protect your data.
We aim to respond to all inquiries within 24-48 hours during business days. For urgent matters, please mark your message as "Urgent" in the subject line.